Terms & Conditions
Useful Information

Reservation

The procedure for booking one of our apartments is really very simple.

You send us your request and we get back to you with availability, various options you may have and the total cost. We usually respond within a couple of hours.
We will provide you with all the details for booking.

As soon as we receive the reservation pre payment we send you a booking confirmation, containing all the necessary information for you to get the keys to the apartment as well as a mini-map for you to print so you know the exact location.

In case of a booking cancellation the prepayment is NOT refunded.

Check - In

Checking in usually is done after 13:30 since the apartment is being prepared for you earlier. However you may enter earlier if it is available. Also there is no problem checking in later in the afternoon or even during the night. Once you are shown the apartment and given the keys to it the rest of the renting fees must be paid in cash.

For all check ins after 23:00 there is an extra 15€ charge.

Use

We are here to make your stay as enjoyable and comfortable as possible. The apartments are fully equipped and well taken care of. Please be reminded that these are apartments within residential buildings so great care must be taken to ensure no disturbance is caused. So:

  • NO parties are allowed
  • NO loud music / TV
  • NO noise on the stairways

Also remember that in general the garbage  within the Gothic district is taken out during the night and left on the main street were t is picked up by the city's cleaning services.

Check-Out

In general check-out must be done before 11:30 a.m. Upon check-in you will inform the person in charge of the expected time of your check out so you can set the time. Please leave the apartment in a good conditionand inform the person in charge of any misahappenings.

We hope you enjoy your stay and dont't hesitate to contact us for any further requests.